Returns

28 day Money Back Guarantee

Here at 4x4x Tyres we take a great deal of time ensuring we stock the best quality products from the most reputable manufacturers. With that in mind we stand by everything we sell, 100%.

If you change your mind on your purchase for any reason and aren’t happy then neither are we. We’ll work with you to find a solution that you’ll be happy with, whether that means replacing your order or offering you a refund we are happy to help. Complete satisfaction or your money back, that’s our motto.

 

Returns Policy

You can purchase from 4x4 Tyres with complete confidence and peace of mind. As standard we provide a 28 day money back guarantee in addition to our product warranties, which provide lifetime protection against product fault or defect. To find out more see our dedicated Warranty page.

You may return your unused product for a refund within 28 days of delivery however a return postage fee of £15 per item will be charged. We are not a company who believes in restocking fees, we merely need to cover the costs that we incur from carriers. If you wish to return the items using your own carriers please follow the instructions below. In the event your item has already been sent and you then change your mind and refuse to take delivery the charge of £15 per item will still be applicable.

To request an exchange / return, please call a member of the 4x4 Tyres Customer Service Team on 01789 867 323 who will talk you through the process.

How to Return your goods:

  • Please call one of our advisor's on 01789 867 323 who will issue you with a Unique Customer Returns Number (CRN). At this point please advise if you wish to use our returns service or your own. If you choose to use our service please advise on a convenient day for the collection to be made and we shall quote you accordingly.
  • Please ensure you package the goods up to the same standard they were received, making sure that no part of the product is exposed. Please label the outer packaging with your CRN number; failure to do so could result in a delay processing your refund.
  • Once 4x4 Tyres have received the returned goods in the same condition as when sent, your refund will be issued and you will of course be notified via email.